First you must go to https://clienthelp.ladesk.com/submit_ticket, to open a ticket. If this is your first time opening a ticket, our portal will ask you to register.
It is important that you register before opening a ticket so you can check and track the status of your ticket. Once you've registered, an email will be sent regarding the link and your ticket number.
Please click on the link sent to your email so you can start opening a ticket.
For questions and further assistance you may email our support at email@example.com