Videos, Audios, and Files

This is most common issue for iPad device. What you can do is login using a computer to view and download the files instead of playing the videos using your iPad. The iPad doesn't support flash video players natively so what you'll see is a white area. Also the iPad doesn't support zip files natively so when you click to download the materials you'd need to use an app like izip (http://www.izip.com/download) to uncompress the files. I hope this helps. If you wish to reach out to ...

We are sorry to hear you had issues with playback. Playback problems can be due to a lot of several factors. But for your specific issue, the reason for this is either the file has been downloaded too many times that it got corrupted in the process or that Windows media player does not recognize the codec. To play it please download Quicktime player, for free from http://www.apple.com/quicktime/ In case the original file was corrupted somehow you can contact us directly at here (https:/...

Normally to ease the download process and remove the need for people to click on 8 different links we orgnaised the files in to a single compressed file for single secure download. This is where the problem you experienced occurred. Unfortunately due to a security restriction on the Google Nexus, non-root users cannot open compressed files. When this is the case, you would need to transfer the file to a computer then use the WinRAR software to extract it. After that, you have to copy the...

Each issue of the Platinum Audio News Club is an mp3 audio training module which can be played direct on any smartphone. Also the video bonuses is an mp4 file which can be played on any smartphone as well. Please remember that the iPhone does not natively support zip files (without a zip application) therefore you can first download each issue direct to your computer, unzip the file and then transfer them via iTunes. Also Apple made the choice to not support flash via Apple Tablet and phone...