Accounts & Billing Queries

Please go to this link (https://nlptimes.kartra.com/self_billing/jdS7v1ziXxoQ) and enter your email address and order number for your purchase which you can find on the invoice sent to you at time of sale. After logging into our 'Locate Your Order' page, click on the "Show Details" icon beside your purchase, then below the ACTIONS column on the right hand side, click the PENSIL icon. This will allow you to enter your new credit card information. The system will then record your new credi...

At NLPTIMES.COM, we are committed to you having a great experience in doing business with us. We want you to be a happy customer and promise to do our best to help resolve any issues. We take all feedback seriously. Where we sell products or services that include an explicit refund policy stated at time of sale, that product or service shall be governed by the terms and conditions of the refund policy specified here (https://www.nlptimes.com/our-purchase-policy). If you are eligable for a refun...

You can contact support here: https://support.nlptimes.com/submit_ticket (https://clienthelp.ladesk.com/submit_ticket) to request for re-activation on your platinum audio news club subscription. Please make sure that there are no outstanding balances in your account.