You can reset your password by completing the following proceedure:
2. Click on the green 'ACCESS NOW' button for whichever product you have purchased. This will present a login screen.
3. On the login window, click on the 'Forgot my password' in the lower right hand corner of the screen.
4. Enter the email address your account is registered with us into the 'Forgot my Password' pop-up box.
5. Go to your inbox for the email address entered above and look for the email titled 'Resending your login details...' from firstname.lastname@example.org. The system will have sent you your login details so you can now access your account again.
If you need any further assistance, you can open a support ticket here.