We understand that some products may not be what you expected, that's why we have refunds stipulated on our salespages.
We are always interested in improving our products so before you submit a refund request, can you please include the following information:
1. What areas it didn't fulfill your requirements?
2. What were you hoping you would be able to do from using this program?
3. Is there anything else you'd like us to know about?
We really value your feedback and we aim to always maintain our products and services in the best way possible.
Once you're ready you may open a refund request here: https://clienthelp.ladesk.com/submit_ticket